NVCO creates more awareness on National Consumer Day
Kohima, December 22 (MExN): Every year December 24 is observed as National Consumer Day and it provides an opportunity for highlighting the importance of the consumer movement and the need to make the consumer more aware of their rights and responsibilities, particularly in the rural areas.
Highlighting the significance of National Consumer Day, Nagaland Voluntary Consumers’ Organisation Press & Media cell stated in a press release that on December 24, 1986, the Consumer Protection Act, 1986 received assent of the President of India.
NVCO, president Kezhokhoto Savi stated that the responsibility rests with all and more particularly with the government agencies and the state government to play a vital role for promoting welfare of consumers and protection of their rights.
Making an appeal to remain alert while buying goods and availing services, NVCO assured the consumers that it will continually fight for the interest of consumers and it is all set to reach out the rights of the consumers to every nook and corner in the state.
NVCO informed that Consumer Disputes Redressal Agencies, popularly known as Consumer Forums are set up under the Consumer Protection Act, 1986 as District, State and National level to provide simple and inexpensive quick redressal against consumer complaints.
A consumer can file complaint in the consumer forum against any defective goods purchased or deficient service rendered including restrictive/unfair trade practices adopted by any trader/person. Normally, a complaint is filed within two years from the date on which cause of action arose. The consumer forum/commission has the power to order removal/replacement of defect/deficiencies in goods and services, refund of price paid, compensation for loss/injury suffered, discontinuation of unfair/restrictive trade practices, and withdrawal of hazardous or unsafe goods or award adequate cost to parties etc. NVCO encouraged consumers not to hesitate to approach the Consumer Forum or State Consumer Disputes Redressal Commission to assert their rights, whenever necessary. “Only alert consumers can protect themselves and the society from the exploitation of trade and industry. Remember, your own welfare now remain in your own hands,” the media cell added. While observing the National Consumer Day, the NVCO also wishes every citizen a blessed Christmas.
