NFR Bharat Scouts and Guides volunteers and RPF personnel assist passengers and regulate boarding queues at Kamakhya Railway Station amid the festive rush.
Maligaon, November 12 (MExN): Volunteers from the Northeast Frontier Railway (NFR) Bharat Scouts and Guides have joined Railway Protection Force (RPF) personnel and commercial staff in assisting passengers at Kamakhya Railway Station amid the festive rush for Diwali and Chhath Puja.
According to an NFR press release, the volunteers helped organise queues near coach doors, ensuring passengers could alight before others boarded. They also distributed free drinking water to pilgrims and long-distance travellers. The volunteer initiative was organised by the Headquarters District Association of NFR Bharat Scouts and Guides under the direction of the State Chief Commissioner, with guidance from NFR's Principal Chief Security Commissioner.
Meanwhile, NFR has introduced festival special trains from various stations across its zone and added coaches to existing services to accommodate increased passenger traffic during the festive season. As part of its crowd management measures, NFR is setting up weatherproof holding areas at major stations for passengers awaiting their trains. Additional ticket counters and automatic ticket vending machines have also been arranged to facilitate ticket purchases.
The railway has further strengthened public address announcements, cleanliness, lighting and sanitation facilities at major stations. Round-the-clock control rooms are coordinating the arrangements and assisting station staff during peak travel periods. Ahead of Chhath Puja, NFR also plans to welcome passengers at railway stations with Chhath Geet, traditional devotional songs associated with the festival.