In the last one decade or so, we have seen a tremendous growth of technology permeating into every aspect of our lives. Further there has been vast improvement in the area of computer and mobile technology. All this has helped in improving work output and efficiency as never seen before. Given the advantages that technology can provide, much more effort is needed to co-opt technology into our governance. Although there is ample opportunity to do this, somehow, there is reluctance on the part of our State bureaucracy to go for this technology makeover. It must however be mentioned here that a few initiatives are being taken such as the recent launching of E-procurement by the Roads & Bridges department. Similarly the Department of Information Technology (IT) is also making concerted efforts to promote the use of IT in the State. While these are welcome developments, a major portion of our government system remains lukewarm to incorporating such changes. The reasons are not too hard to find. The government sector would prefer to function on the old system of secrecy, red tape and exclusivity. There is no desire on the part of the bureaucracy and also the lack of political will of our Ministers to promote a transparent, accountable and open government. It is not to say that our bureaucrats and politicians are not tech savvy. In fact in their outward persona, all of them are very tech conscious. However as far as their thinking goes, they prefer to cling on to the old mindset of secrecy and exclusivity. Take for instance the presentation of various departments as evident from a visit to the Nagaland Government website. What one will notice as you surf through the plethora of links is the half baked effort of the authorities. Most of the department websites/links are there in name only. Recently, a directive came from the Central government, asking that the respective websites of the State government departments should be improved upon. The technology and the funds for upgrading the government websites is not lacking. What is lacking is the will to change. Our government system has a long way to go in the area of tech driven governance. More needs to be done in this area.
Unlike our State, the advancement in the field of technology and governance is evident everywhere. For instance, in a unique move, the Central Vigilance Commission has launched an exclusive website for people to upload videos, audios and lodge complaints exposing acts of corruption in government departments. Vig-Eye (an acronym for vigilance eye), provides a more user-friendly platform for interface between the CVC and the citizens who may have suffered at the hands of corrupt officials and who want to disclose information about such illegal activities. The technology includes a simplified process of filing complaints besides giving online access to information. As can be seen the world over, where fighting graft and improving governance remains a priority, people are adopting various strategies to use technology towards an information based governance system where there is transparency and accountability. While the Nagaland government’s web portal is a start, the quality of information has to be improved upon. It is suggested here that the different departments must include the government policies and programmes in greater detail besides the need to keep information updated. In fact the State government for the long term can focus attention on using technology (e-governance) for highlighting government programmes. This could be a better and less expensive way to deliver services to its citizens using the benefits of Information Technology besides aiding towards making our government transparent and accountable.
Unlike our State, the advancement in the field of technology and governance is evident everywhere. For instance, in a unique move, the Central Vigilance Commission has launched an exclusive website for people to upload videos, audios and lodge complaints exposing acts of corruption in government departments. Vig-Eye (an acronym for vigilance eye), provides a more user-friendly platform for interface between the CVC and the citizens who may have suffered at the hands of corrupt officials and who want to disclose information about such illegal activities. The technology includes a simplified process of filing complaints besides giving online access to information. As can be seen the world over, where fighting graft and improving governance remains a priority, people are adopting various strategies to use technology towards an information based governance system where there is transparency and accountability. While the Nagaland government’s web portal is a start, the quality of information has to be improved upon. It is suggested here that the different departments must include the government policies and programmes in greater detail besides the need to keep information updated. In fact the State government for the long term can focus attention on using technology (e-governance) for highlighting government programmes. This could be a better and less expensive way to deliver services to its citizens using the benefits of Information Technology besides aiding towards making our government transparent and accountable.
